Terms of service
Terms of Service
Last Updated: 4/12/2026
Overview
Welcome to Eagle & Crane Apothecary. Throughout this site, the terms “we,” “us,” and “our” refer to Eagle & Crane Apothecary.
We operate this website and online store (the “Services”) to provide you with a curated shopping experience, including access to our products, content, and tools. Our store is hosted on Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service and our applicable policies. If you do not agree, please do not use our Services.
1. Eligibility & Account Responsibility
By using our Services, you confirm that you are at least the age of majority in your state or have consent from a parent or guardian.
You agree to:
- Provide accurate, complete, and current information
- Maintain the security of your account
- Accept responsibility for all activity under your account
Accounts may not be transferred or sold.
2. Nature of Our Products (Bath & Body Disclaimer)
Eagle & Crane Apothecary products are handcrafted bath and body goods intended for external use only.
Our products are not intended to:
- Diagnose, treat, cure, or prevent any disease
- Replace medical advice or treatment
Statements made about ingredients or products have not been evaluated by the Food and Drug Administration.
If you have any medical conditions, are pregnant, nursing, or under medical care, consult your physician before use.
3. Skin Sensitivity & Allergy Disclaimer
Our products may contain natural ingredients, essential oils, fragrance oils, nut oils, botanicals, and other materials that may cause sensitivity or allergic reactions.
By purchasing and using our products, you acknowledge and agree that:
- You are responsible for reviewing ingredient lists
- You will perform a patch test before full use
- Individual reactions may vary
We are not responsible for:
- Allergic reactions
- Skin sensitivities or irritation
- Misuse of products
Discontinue use immediately if irritation occurs and seek medical advice if needed.
4. Product Use & Safety
You agree to use all products as intended and in a safe manner.
You acknowledge that:
- Products are for external use only unless explicitly stated
- Bath products may create slippery surfaces—use caution
- Some products may contain oils that can make tubs or floors slick
- Products should be kept out of reach of children and pets unless labeled otherwise
We are not liable for misuse or failure to follow proper use and safety precautions.
5. Products & Representation
We strive to display our products as accurately as possible. However:
- Colors and appearance may vary by device
- Handmade products may have natural variations
- Small batch production may result in slight differences
We reserve the right to:
- Modify or discontinue products
- Limit quantities or availability
6. Orders & Acceptance
Placing an order is an offer to purchase. We reserve the right to accept or decline any order.
Orders are confirmed once payment is processed. We may cancel or modify orders if necessary and will attempt to notify you.
All purchases are subject to our refund and exchange policies.
7. Pricing & Payments
All prices are subject to change without notice.
You agree to:
- Provide valid payment information
- Pay all charges, including applicable taxes and shipping
8. Shipping & Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Weather or environmental conditions
- Events beyond our control
Risk of loss transfers to you once the order is handed to the carrier.
9. Intellectual Property
All content on this site—including branding, images, product names, and descriptions—is the property of Eagle & Crane Apothecary.
You may not reproduce or use any content without written permission.
10. Third-Party Services
We may provide access to third-party tools or links. These are provided “as is,” and we are not responsible for their content or services.
11. Privacy
Your personal information is handled in accordance with our privacy practices and those of Shopify.
By using our Services, you consent to this use of your information.
12. Feedback & Submissions
Any feedback or content you submit may be used by us without restriction or compensation.
You agree your submissions:
- Are lawful
- Do not violate third-party rights
13. Errors & Inaccuracies
We reserve the right to correct any errors in pricing, descriptions, or availability at any time.
14. Prohibited Uses
You may not use our Services for unlawful, abusive, fraudulent, or harmful purposes.
We may terminate access for violations.
15. Termination
We may suspend or terminate your access at any time without notice.
16. Disclaimer of Warranties
All products and Services are provided “as is” and “as available.”
We do not guarantee:
- That products will be suitable for every skin type
- That use will be free from irritation or reaction
- That Services will be uninterrupted or error-free
17. Limitation of Liability
To the fullest extent permitted by law, Eagle & Crane Apothecary is not liable for:
- Allergic reactions or skin irritation
- Misuse of products
- Indirect or consequential damages
Your use of our products is at your own risk.
18. Indemnification
You agree to indemnify and hold harmless Eagle & Crane Apothecary from any claims resulting from:
- Your misuse of products
- Your violation of these Terms
19. Severability
If any provision is deemed invalid, the remaining Terms remain enforceable.
20. Entire Agreement
These Terms constitute the entire agreement between you and Eagle & Crane Apothecary.
21. Governing Law
These Terms are governed by the laws of the United States and the state in which Eagle & Crane Apothecary operates.
22. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
23. Contact Information
For questions regarding these Terms, please contact:
Eagle & Crane Apothecary
Email: orders@eagleandcraneapothecary.com